COLLEGE OF BUSINESS ADMINISTRATION SERVICES & EXECUTIVE SECRETARIAL PROGRAMMES

SAQA Qualification ID: 61595   LP: 35928 SERVICE SETA

DURATION:6 months
TIMES:                       2 hours per week
  FULL SETTLEMENT:R8950.00 includes:·        Learner Manual·        Unit Standard Workbooks·        Formatives·        One final examination·        CertificationExcludes:Supplementary examinations R395 per subject
 TERMS:                          TermsDeposit (non-refundable)3 Instalments5 InstalmentsR9950.00R3950.00R2 000.00R1200.00    
PRE-REQUISITE:Working experience and good language skills or basic knowledge of the business world.  (A portfolio of evidence should accompany the registration form)
DETAILS OF QUALIFICATION:SAQA QUALIFICATON ID: 61595NATIONAL CERTIFICATE (NQF Level 4)

DUE DATES FOR FEES:

Full Settlement:With Registration Form
Deposit:With Registration Form
First Instalment:With Registration Form
Monthly Instalments starts:1st of every month

This exciting full Qualification programme concentrates on Business Management within a Service and Business environment.

The Core Component of the Qualification offers the learner knowledge and skills in the Management of Records, Comprehension of written and verbal texts, Business Writing, Problem Solving, Ethics, Cultural Awareness, Self-Management and Self Development, Project Teamwork and Business Policies and Procedures.

HOW WILL YOU BENEFIT

The Qualification through its Elective Component enables the learner to specialize in areas of Administration such as Reception, Executive Administration, Financial Literacy, Relationship Management, Legal Knowledge, Communication, Project Administration and Support, Call Centre Administration and Human Resources.

Learners working towards this Qualification will find that the acquisition of competence in the Unit Standards, which make up the Qualification, will add value to their jobs. This Qualification is intended to enhance the provision of service within the field of Administration within all business and non-commercial sectors. The Qualification ensures progression of learning, enabling the learner to meet standards of service excellence required within the Administration field of learning, through building day-to-day Administration skills as well as general operational. 

QUALIFYING LEARNERS COULD FOLLOW A CAREER IN

  • Banking Administration
  • Basic Contracts Administration
  • Change administration and management
  • Data capturing
  • Events Management
  • Financial Administration
  • Human Resources administration
  • Keyboard Typing Skills
  • Legal Secretarial services
  • Oral Presentations
  • Personal/executive assistant services
  • Project Management.
  • Reception services
  • Reception supervision
  • Relationship management
  • Secretarial services
  • Switchboard operations
  • Systems administration
  • Technical assistance
  • Written communication

OUTCOME

To promote the development of knowledge and skills that are required for the efficient performance of Administrative functions in any commercial or non-commercial environment.

  • To release the potential of people.
    To provide opportunities for people to move up the value chain.

ADMISSION REQUIREMENTS

Senior Certificate or

  • Grade 11 or
  • An equivalent NQF level 4 qualification or
  • Relevant business experience

WHAT WILL BE COVERED

MODULES
COREFUNDAMENTALELECTIVE
Analyse new developments reported in the media that could impact on a business sector or industry Apply the budget function in a business unit Comply with organisational ethics Contract service providers Describe and apply the management of stock and fixed assets in a business unit Describe and assist in the control of fraud in an office environment Develop administrative procedures in a selected organisation Display cultural awareness in dealing with customers and colleagues Manage administration records Manage service providers in a selected organisation Present information in report format Work as a project team member Apply efficient time management to the work of a department/division/section  Interpret a variety of literary texts Interpret and use information from texts Write texts for a range of communicative contexts Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems Engage in sustained oral communication and evaluate spoken texts Measure, estimate & calculate physical quantities & explore, critique & prove geometrical relationships in 2 and 3 dimensional space in the life and workplace of adult with increasing responsibilities Read, analyse and respond to a variety of texts Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues Use the writing process to compose texts required in the business environment Write for a wide range of contexts Co-ordinate meetings, minor events and travel arrangements  Monitor and control reception area  Process incoming and outgoing telephone calls  Monitor customer satisfaction  Plan and conduct meetings  Recruit and select candidates to fill defined positions  Support event co-ordination  

ASSIGNMENTS; CASE STUDIES; RESEARCH ON PROJECTS

Students carry the above in their own time.

EXAMINATIONS

An examination must be written to qualify for DBC Competency certificate