LEADERSHIP SKILLS FOR

SUPERVISORS – COMMUNICATION, COACHING AND CONFLICT

  PRICE    DETAILS  ACCREDITATION
Includes: Training Manual Assessment Certificate of Competence                 Or Certificate of Attendance  Duration: 10 Days Time:     09h00 – 15h00 Date:      Negotiable Venue: Online or In-House   Training is customized to suit client’s requirements.  Unit standard identity:      
10042 SAQA Qualification  ID: 615953LP
METHOD OF ASSESSMENT: Practical Applications Problem Solving Techniques Case studies Final Summative Assessment  

HOW OUR PROGRAMMES ARE CONDUCTED

  • All our programmes are delivered by means of a flexible learning environment.
  • We deliver course content and lessons via the platform that you have accessibility to such as Skype, Zoom, Teams, email, etc.
  • Interactive help sessions are available to the learner throughout the duration of the course.
  • Certification on completion of programme.

WHO SHOULD ATTEND

  • Those seeking to enhance their leadership skills and abilities
  • Those looking for a career change
  • Leaders experiencing challenges in their workplace with leading and managing their staff and looking for both professional development and personal growth

HOW YOU WILL BENEFIT

  • Learn ways to prioritize, plan, and manage your time.
  • Identify your primary leadership style.
  • Develop some flexibility to use other leadership styles.
  • Determine ways you can meet the needs of employees and co-workers through communication and coaching.
  • Explore ways to make conflict a powerful force for creative, well-rounded solutions to problems

WHAT WILL BE COVERED

  • Developing your style of leadership
  • Developing leadership skills-Assertiveness, Problem Solving Skills and motivational skills
  • Influence and Persuasion in Leadership
  • Collaboration Leadership
  • Understanding the dynamics of your team and developing effective communication strategies
  • Leading in a remote environment
  • Understanding the importance of coaching and how to coach your team
  • Conflict management strategies

COURSE STRUCTURE
MODULE CONTENT
MODULE 1Identifying Leadership Styles
What type of Leader am I?
MODULE 2Acquiring and Developing essential Leadership Skills
MODULE 3Leading in a remote environment
MODULE 4Agile’ s facilitation leadership principles
MODULE 5Coaching and Mentoring
MODULE 6Conflict Management