PRICE

DETAILS

ACCREDITATION

Includes:

·        Training Manual

·        Assessment

·        Certificate of Competence

Or

·        Certificate of Attendance

Learner to bring their own pencil, ruler, calculator and ruled paper

Time:     09h00 – 15h00

Date:      Negotiable

Venue: Online or In-House

Training is customized to suit client’s requirements.

8976

METHOD OF ASSESSMENT:

·        Practical Applications

·        Problem Solving Techniques

·        Case studies

·        Final Summative Assessment

·       Communication style – knowing your audience

·       The importance of your “Brand”

·       What and when to send emails

·       Using the correct tone and style

·       The Salutation/Greeting

·       Introduction – the reason for writing

·       Create an accurate subject line

·       Detail/Body – what you would like to accomplish

·       Conclusion / Next Steps – what you would like to happen in the future

·       Closing and signatures

·       Sample email content and structure using techniques

·       E-mail etiquette – the do’s and don’ts

·       General tips and techniques

·       Punctuation, spelling and writing numbers