Description
OFFICE MANAGEMENT FOR SECRETARIES’ & ADMINISTRATORS
This Short Programme includes Unit Standards aligned with the Business Administration Services Programme:
61595 (SERVICES SETA)
| PRICE
| DETAILS | ACCREDITATION | |
Includes: · Online or · Personalised Tuition · Learner Manual · Learner Workbook · Final Summative · Certificate of Competence · Or · Certificate of Attendance
Learner to provide their own stationery | Duration: 3 Days
Time: 09h00 – 15h00
Date: Negotiable
Training is customized to suit client’s requirements.
| PART OF NQF 4
Qualification Title: FETC Business Administration Services METHOD OF ASSESSMENT: · Practical Applications · Written Communication · Case studies · Final Summative Assessment |
COURSE CONTENT:
| Manage Administration Records Unit Standard: 11009 | · Filing · Dealing with confidential matters · Time Management |
| Present information in Report Format Unit Standard: 1100023 | · Key principles of Report Writing · Planning and structuring of Reports · Collect, organise and critically evaluate information when gathering required for the Report · Communicate effectively using language skills in the modes of oral and/or written presentations · Proofreading and editing Reports |
| Minutes, Agendas and Meetings Unit Standard: 13929 | · Compile an Agenda · Record Minutes · Type the Minutes |
| Process incoming and outgoing Telephones calls Unit Standard: 7790 | · Telephone Techniques
|
| Monitor the Reception Area Unit Standard: 13928 | · Excellent Frontline Customer Services |
| Apply a budget function in a business Unit Standard: 13941 | · Petty Cash Systems |
Reviews
There are no reviews yet.