Office Management For Secretaries’ & Administrators

R2,250

Description

OFFICE MANAGEMENT FOR SECRETARIES’  & ADMINISTRATORS

This Short Programme includes Unit Standards aligned with the Business Administration Services Programme:

61595 (SERVICES SETA)

 

PRICE

 

 

DETAILS

 

ACCREDITATION

  • R2250.00 per delegate

Includes:

·        Online or

·        Personalised Tuition

·        Learner  Manual

·        Learner Workbook

·        Final Summative

·        Certificate of Competence

·        Or

·        Certificate of Attendance

 

Learner to provide their own stationery

Duration:  3 Days

 

Time:        09h00 – 15h00

 

Date:         Negotiable

 

Training is customized to suit client’s requirements.

 

 

 

PART OF

NQF 4

Qualification  ID: 61595 LP: 35928

Qualification Title:

FETC Business Administration Services

METHOD OF ASSESSMENT:

·        Practical Applications

·        Written Communication

·        Case studies

·        Final Summative Assessment

COURSE CONTENT:

Manage Administration Records

Unit Standard: 11009

·        Filing

·        Dealing with confidential matters

·        Time Management

Present information in Report Format

Unit Standard: 1100023

·        Key principles of Report Writing

·        Planning and structuring of Reports

·        Collect, organise and critically evaluate information when gathering required for the Report

·        Communicate effectively using language skills in the modes of oral and/or written presentations

·        Proofreading and editing Reports

Minutes, Agendas and Meetings

Unit Standard: 13929

·        Compile an Agenda

·        Record Minutes

·        Type the Minutes

Process incoming and outgoing Telephones calls

Unit Standard: 7790

·        Telephone Techniques

 

Monitor the Reception Area

Unit Standard: 13928

·        Excellent Frontline Customer Services
Apply a budget function in a business

Unit Standard: 13941

·        Petty Cash Systems

 

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